Due to the impacts of the Covid-19 (Corona virus), we have reviewed the services we offer in the light of government advice. As well as trying to look after our clients, we also need to consider our volunteers, many of whom are themselves in that group which the government describes as vulnerable.
The office will be staffed less frequently (Mondays, Wednesdays and Fridays 9am - 11am), will only have one occupant at a time (it is a very small office) and will not be taking visitors.
In future, new requests will only be accepted for unaccompanied shopping. All other requests will be declined. This means we have ceased taking people to shops, social groups, hairdressers and even doctors and dentists etc (although most of these facilities have closed or are restricting access anyway). The cessation of our transport facility is due to the need to maintain a physical distance between our volunteers and clients.
For those clients who would like us to do their shopping, we ask them to use the following arrangement - volunteers must not enter client premises and must be handed the shopping list and cash at the door. (There are very many empty shelves in supermarkets so the likelihood of client requirements not being satisfied is quite high.)
At this time we are still able to take on new clients and should you, or anyone known to you, who lives in our catchment area, need our support do call the office or make a referral using this website.
All the above changes will be reviewed on a frequent basis as the Corvid-19 situation develops. We regret having to take these measures but in the meantime, we hope that everyone pays regard to the advice about looking after themselves and that you all remain healthy.
The UK Gov page about general Covid-19 advice can be found here. It is updated regularly and contains links to pages of advice in specific situations. The NHS page about Covid-19 can be found here for more specific health advice.